downloading my xbox live profile

I keep trying to download my xbox live profile to my xbox cause everytime i sign on it says i need to ether create a new account, download account, or skip and i keep trying to download this but it keeps telling me "Sorry, Xbox LIVE profiles cant be downloaded right now. Try again later 8007045D" about 5 or 10 seconds after i start downloading it.  i also went to my hard drive to check to see if i could delete some stuff off of it and it shows that it is completely empty.  please help.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey there Apollo! I understand you are having some issues accessing your profile now. You also mention that you cannot see any files on your HDD, correct? Can you try this: turn the console off, remove the HDD, replace it with another HDD or USB device temporarily, then boot up and attempt to download your profile. Do you experience the same issues this time? If not, there may be an issue with your HDD. Let us know, thanks!

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