Downloading my profile

I'm trying to download my profile and during the download it comes up with an error and says there's a problem with your profile, I've signed up for xbox live and my profile is hitman563

Question Info

Last updated July 4, 2018 Views 2 Applies to:

try to follow  the steps in this url:

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.