Downloading marketplace content.

What Country/State/Province do you live in? - Queensland, Australia 
Modem brand & model number: - Netgear, unknown model number
Router brand & model number: - Belkin
Network Connection Type: Wireless/Wired: - wireless
If Wireless, what type of encryption are you using? - WPA2 personal
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? - internal
Things you have tried: Restarting xbox and modem.
Is UPnP Enabled? Yes/no/Unknown - unkown
Is NAT Type Open? - yes
Any Error Codes you encounter: - No
What type of internet do you have? Cable/DSL/T1/3G? - DSL
Who is your ISP(Internet Service Provider)? - Telstra
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? - Test successful

Almost exclusively whilst downloading marketplace content, my xbox live frequently and abrubtly disconnects. There are no error messages, and there's nothing wrong with my home notwork. The xbox is still connected to the wireless, and I can immediately reconnect. Xbox live downloads also progress extremely slowly, with a 10 mb download taking more than 20 minutes.

Any thoughts/suggestions? I have no idea what could be causing this as my home network is running fine. 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Pardon the double post, but as it turns out, it was the wireless signal that was the problem. For whatever reason the inbuilt wireless gets virtually no signal in my room (while my laptop a metre away has almost full signal strength) Guess I'll have to keep my xbox near the modem

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