Downloading game content

I have contacted Xbox costumer service about this issue and they are working on the problem but I was wondering if anyone else has had this same issue. I am trying to buy stuff on xbox live with my microsoft points and it keeps giving me Status Code: 80153410. When I read up on this in the support menu it tells me that one of the possible reasons is my xbox could be banned. Now I know its not because I can play games online without a problem.

So my questions to you are,

How the hell does this happen and how the hell does one fix it!!!!!!


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

I am trying to use just microsoft points. I don't have a card on file due to friends getting their cards hacked. I can't afford my account missing any money.

There are a couple of videos on youtube explaining a fix for this problem.

It involves changing your windows live id,email etc.


Just type in the error code on youtubes homepage,and you should find them.

I am not linking them as they may contain bad language.

Thank you sooooooo much!