downloading an update leads to a status error? therefore not letting me sign into xbox live.

it says "can't process the update. If the problem persists, go to www.xbox.com/support." then i did and tried the status code and it says the code doesnt exist? the status code is: 3151-335A-1380-0700-C000-000E  plz help?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

The last 8 digits of this error code indicate the DVD drive can't be detected. If you have removed the DVD drive, you must put it back in the console for the system update to complete. If you haven't tampered the console, then please call product support:

support.xbox.com/.../call-us.aspx

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IM HAVING THE SAME EXACT PROBLEM I JUST HAD MY XBOX FIXED I DONT KNOW IF THE DVD DRIVE IS THE ORIGINAL.

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