download profiles not working error code 80501925

i bought a new xbox as my old one is a dinosaur and won't read loads of discs

I copied all my stuff to a USB stick, and then onto the new machine, but my profile isn't there, but my girlfriend's is!

When I try and download from xbox live, and after getting a third of the way through the download i get the error 80501925, profiles cannot be downloaded

is this a service error? desperate to try my new xbox and the damn thing is useless without my account!!!!

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Question Info


Last updated July 4, 2018 Views 3 Applies to:

hey ya,can't say this will work for sure but had a similar prob,go to settings and memory and find profiles if its the prob i had your profile will be corrupted delete your profile then download your profile as normal it should now work! i also deleted the cache as it was suggested to me but don't know if that helped.

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i know how u fell and it might be a service error

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