Download Profile; MS Account associated with different Xbox LIve profile

Dear all,

When i want to sign up for Xbox Live on my Xbox, I get the above error message time and time again. Have tried with new profile on Xbox, no help at all. This is the first time I tried to get connected, so it can't be associated with a different profile.

Thanks very much in advance for your help and support

Mike

 

Question Info


Last updated July 4, 2018 Views 60 Applies to:

Hi, did you create your account/profile on your PC ? You would simply need to download your profile to the console if that is the case. This link shows you how to do this.

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support.xbox.com/.../profile-move-delete

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thanks for your feedback, Juan. Problem is that I have not yet (ever) been able to link my Xbox Live account to my avatar at all. So I don't get the download avatar option

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If you press the guide button ( large button in the centre of the controller ) do you not see the download profile option at all ? If not press X to sign out of any profile that is signed in and then you should at least see the download profile option.

When the going gets tough find something easier to do.

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