DOWNLOAD PROBLEM

I have a problem with downloading the updates i bought a 3 month airtime about a month ago and have lost about a months airtime so far .... it wont let me onto black opps as it says i need an update but when i try to download it , it stops at about 10% this is doing my head in ....i feel as though  i am just wasting my money, how do you stop your console and controller from turning off after so long AHHHHHHH help please 

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey mate, to be clear, are you trying to download a title or game update? When it fails, are you receiving an error message at all?

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its the game updates im trying to download it just stops downloading then my console turns off no error msgs at all if i dont get it sorted then i might aswell of not paid any airtime i could have spent that money on something that does work for me like a few pints down the pub lol      but would rather play on black opps

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Have you tried clearing the cache by chance? If that doesn't resolve the issue, can you please try a wired connection to the modem (don't forget to reset the modem first!), to see if that serves as a work-around for the issue?

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