Download permissions

Okay so I'm trying to get the BF4 beta. I have everything necessary. I go in to download, and when I try to download it says this account does not have permission tO download games with that rating. I have an adult account, I have my controls turned off. What more do I need to do?
 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

When you created your tag originally, did you put in your real birthdate, and does that birthdate put you at the Age of Majority for your region? For example in the U.S. the age of Majority is 18.

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If the birthdate for the account is not of age, it won't matter what your account settings are.

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Let us know so we can troubleshoot further.

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