Download gamertag from family plan without email

I followed the directions for recovering a gamertag from xbox live.  After selecting "recover gamertag", I am presented with an email entry box.  There is no choice for "no email with this gamertag".  I tried entering the gamertag instead, but indicated is not valid.

 

I purchased the family gold plan, added two of my children.  Now, how to I add them to the xbox so they can sign in?  Additionally, it would be terrific if I could add them to the users they already have on the unit.

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

I'm a little confused, you can't have a LIVE account without a email (Windows LIVE ID or WLID). How did you add your kids to the Family Plan if they weren't already recovered to your console?

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