It is 3:18 in the morning.
I have to wake up in less than four hours.
I have been trying to get my account to work for an obscene amount of time.
I have failed spectacularly.
I am more than a little upset.
Please excuse me if I seem angry at any point during this (I am, of course, but please excuse me as it's not personal).
I would like to downgrade my account from Gold to Silver.
I cannot contact tech support because I am never awake during normal business hours due to my work schedule.
I hace tried renewing my account with a new credit card.
It hasn't let me.
It will not let me remove the old card.
I don't want Gold.
I don't play multiplayer.
I just want to download some DLC for Skyrim.
I cannot because my Gold membership has expired.
I cannot renew my Gold membership.
Please downgrade my membership to Silver.