Dowmloading My Profile

Hello everyone. So for the past few days I suddenly haven't been able to connect to Xbox Live. I've been browsing the forums and support options and I tried everything except for recovering my profile after you "delete profile only" and clear the system cache.

I deleted my profile and went to recover it but it says that to recover my profile I need  to have Xbox Live!

How does that make sense? It was suggested as a way to get my connection back but I need a connection to do it.

Can anybody help me here please?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

well if you can hook  it to a wired connection then go to the system setting and go to network and form there you should find a tab that says test xbox connection so from there you should be good.   also if you are going to use wireless just type your password and just test the connection. after that then you could try recovering your account. hope this helps

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