Don't have access to windows live ID associated with my account.

I don't have access to windows live ID associated with my account. I called tech support but was told there was nothing they could do. My gamer tag is UvNoChance. I've been paying for the account for years but with increased security on XBOX Live I now need my password to make any changes to my account. The account is linked to a *** Email address is removed for privacy *** address. The yahoo email isn't mine and I don't know the password or any information. I'd like to change my gamer tag's associated windows live ID.

 

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Last updated July 4, 2018 Views 5 Applies to:

You will need to contact phone support in your region (support.xbox.com/.../contact-us.aspx) to resolve this issue.

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I spoke with a rep at the support phone center before posting here and was directed to this forum as the next step. The rep on the phone said there was nothing she could do without access to the windows live account.

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Do you have an SR# from this call so I can look this up? What is the GT (just the GT!) of the account in question?

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The GT is UvNoChance. Sorry I didn't take down the reference number from the tech support call but I tried to get this fixed on the phone twice with two different operators to no avail.

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Let me know if you get anywhere with this, I'm on the verge of loosing everything due to forgetting a password.

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Did you reference that Gamertag on the phone? I'm not seeing a history of a phone conversation on your account.

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Yes Isis, been on the phone again today for an hour, still no help.

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Have called twice in the last few days. Just constantly get told to used the validation form.

Validation for keeps coming back unsuccessful with suggestions that I open a new Live ID.

VERY FRUSTRATED!

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My gamertag is RipGroove

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Corgi: If you don't remember your password, can't retrieve it (account.live.com/ResetPassword.aspx), and don't know the security question/answer or alternate email address, there isn't a lot we can do to help you. If and when you create a new account, please make sure to write down your information so you can easily look it up.

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