display turning off and on

Set up my new Xbox one last night. All working fine. This morning when turned on the display would come on then go black then come back on then go black and it keeps doing this.

The sound is not effected.

I have tried wiggling and taking out and putting back in the HDMI cables. I tried lowering the screen resolution to 720p. 

My console is plugged into my Sony TV via a Sony surround sound system and a sky+ HD box is plugged into the console for TV.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi,

please try to connect your X1 directly to your TV. This should work fine.

I think the problem ist the HDCP funktion on your Sky+ HD Box.

 

Have a look at this thread, a Microsoft Program Manager has written some interesting posts.
http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4277/p/1626555/4292810.aspx#4292810 

Gruß,
Oliver
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I found the problem. I discovered the surround sound system options were not displaying either. Replaced the HDMI between that and the TV and it works fine again.

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