Display name doesn't pop up when i sign in.

So i've seen people having problems changing the display name when they sign in to their console, but mine doesn't even pop up. It'll pop up on my cousin's xbox one whenever I play with him, but nothing on mine. It also only pops up when I sign out saying, "Bye Dimitri", but not when I sign in. I've tried deleting my account from his xbox and my xbox, checked to see if I have my name on my account, and tried changing it, but nothing works.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Hi there,

unsure if you tried it already, but please try the following steps in the exact order:

1. Remove your profile

2. Power cycle the console. Please press and hold the power button on the console for at least 10 seconds until you hear the console powering down. Wait until the light on the power supply changes and remains orange.

3. Wait at least 30 seconds

4. Power the console on again

5. Download your profile.

Let us know the results

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Are your notifications enabled? To review your notification settings go to Account setting, preferences and then notifications.

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Nope, nothing worked :(

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The only other suggestion would be to restore your xbox one back to factory settings, however this will erase everything on it.

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So... I logged on today and it did it! I don't know why it wasn't before but now it's popping up all of a sudden.

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Brilliant!! Glad it's all sorted :)

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