Disk tray opens randomly

I have new console and now have problem with that. While I play any game I'm able to play like 15 minutes and then console's disk tray opens. I close it with controller and it opens again. After that I might be able to start the game again, but in two-three minutes tray opens again, and it is not possible to play longer than that. Have tried with five different games, three of them are brand new ones. There is no error messages on screen but console blings almoust every five minutes and every time the disk tray opens. And while I was writing this message I turned my console off from power button and now it turns itself on without my help.. 

Console is this new 250gb black version.


Question Info

Last updated July 4, 2018 Views 8 Applies to:

Can you try cleaning the touch sensitive button for eject on your console? Just use a soft cloth and clean it with the console unplugged from the wall. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.