Disk ejecting noise

Just wanted to know if im suffering with a dodgy console.. when ejecting a disk it sound quite cluncky, not the smooth sound when inserting a disk. just wonder if they are ment to sound smooth coming out as when going in? (keep it clean)
 

Question Info


Last updated July 4, 2018 Views 18 Applies to:

Hey there Disco! Let's see what we can do to figure things out.

  1. Have you noticed any damage to any of your discs after playing/ejecting?
  2. Does it make this sound with all games/DVDs/Blu-Rays?
  3. Are you able to take a video of it? If not that's fine, I'd just like for us to be able to hear the sound you're hearing.


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No disk looks to have been damaged, can't see any marks. Yes the sound is the same with Blu-rays.. its not a noise that happens whilst playing, its just when I eject the disk it sounds quite rough and not smooth like when inserting a disk.

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Hey again Disco, thanks for getting back to us!

If your discs aren't showing any damage, it sounds like the disc drive is fine; but without hearing the sound for myself I can't be sure.

If you're nervous about it though, I suggest getting in touch with phone support (you can use the Contact Us page if you'd like so you can skip waiting on hold) and speak with a repair specialist about your options.

Let us know how things go and we'll be standing by to hear back from you! ^_^

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