I have been a long time user of xbox, and understand there will be issues as a new console comes out. looked past it a while in hopes of a fix soon but now the drive is just crap, comes and goes. finally called xbox and had bad experience with that phone conversation but then finally they say I have to send it in and they will send one back wich can take up to a month. frustrated at the lack of response, frustrated at the lack of "caring" from xbox. and when it all comes down to it all I get left with is a headache and a faulty system till I receive a replacement in about a month. not sure of how many have the same issues with there system, but it seems xbox/Microsoft could care less of the hassle and the fact of all the money we put in to relaxing to some great gameplay is off and on for some.