Disconnects from XBOX Live often

hi there

We are encountering this issue for a while. It usually disconnects from XBOX live when we are

1. Watching Netflix, Vevo Etc

2. Listening to music on iHeartRadio etc

3. When we access our attached USB hard drive to watch / Listen

Any inputs are greatly appreciated

I have connected via router with a LAN wire not wi-fi.

PS: I does not disconnect me from multiplayer games like GOW3 etc

Connection: Comcast Cable

Xbox 360 Slim - 2 years old.

Modem - Motorola

Router - Linksys

Cheers

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Morning! Have you tried resetting your router? Also, do other devices on your network have similiar issues?

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Please go through the steps listed in this guide:

support.xbox.com/.../performance

It usually sorts out most problems with disconnecting.

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@ Ewick... Yes, i did all.. as its been there for a while..

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Greetings Kiran!

Appreciate if you could provide us with a little more information. Please read: START HERE! And post back in full detail (the bits that are in bold).

Thanks! 

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