Disconnection error code

Since Monday, I'm disconnected from Xbox Live as soon as I start a game from each roll of my console, I check my connection through the test and made the necessary level of network parameters to be connected . Unfortunately, when I want to play, I get disconnected. On your support forum, I found as counsel to re download my profile and clear the cache but it did not solve my problem. We must also say that I struggled to reload my profile. Until Monday, I've never had a problem with the connection (WiFi), update or play. Today I tried to run the game COD MW3 and there I had a message update for the game (4MB), I downloaded and validated after long minutes I received a message error (396B-0000-D080-0200-8007-274C). On your site, this error message referring to the connection problem, but by following the instructions - Network configuration parameter - I recovered without problem (using the test) my connection.
Thank you in advance for your help.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

See if assigning the xbox a static IP address fixes the problem.

Is there any way you can wire the xbox to the router to test first - would be easier?

portforward.com/.../staticip-xbox360.htm

Your wifi card might be acting funny

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I've been having trouble ever since I tried playing CoD MW3 multiplayer and the same error code (396B-0000-D080-0200-8007-274C) has been popping up. I've attempted to fix it anyway I can, though I've never had a problem with my wifi, updating or multiplayer before. I'm at a loss

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 Then I went to try and access the Xbox website to see if there is a known issue with XBL and I can't even load up the 'STATUS of LIVE' page (it keeps throwing a runtime error message at me). 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

@Tabetic - support.xbox.com/.../xbox-live-status This page worked for me just now.

@ Its Zagur - That error code comes up with this solution

The update could not be downloaded from Xbox LIVE. Try the following:

   Try installing the update again.

   If you are having problems connecting or staying connected to Xbox LIVE, see Xbox LIVE connection problems.

support-preview.xbox.com/.../connection-issues

Have you tried to hook your console wired to your router.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.