Disconnecting only when playing with particular friend.

Hey all. Had xbox forever, first time poster.

I'm having a problem lately and not sure where to turn.

I mainly have 2 friends I'll play games with, we play NHL 11. This problem has only recently started happening as in the past I've been able to play with these guys with absolutely no problem.

What happens is when I play with 1 friend (we'll call him Nate), everything is fine, as long as it's just myself and him. He is on Cogeco's ISP and I am on Shaw Cable.

Now my other friend (call him Mike), lately whenever him and I are in the party playing together whether it be with Nate or without him, we'll get through 2 periods of play and then we will simultaneously lose connectiong to live and be signed off. Takes about 5-10 tries but it eventually re-connects. Mike is also on Shaw.

This has not been an ongoing issue only until recently. We both have NAT open as well. I'm wondering if there's any problems with Shaw's network or if it could be something else.

If anyone has any ideas I'd greatly appreciate them.


Question Info

Last updated July 4, 2018 Views 6 Applies to:

And to be sure, does Mike have his ports open for LIVE too? Also, it wouldn't hurt to have your friend's call their ISP for more info on the issue.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.