Disconnecting instantly when I play a game

For the past few weeks I have been getting dissconnected from my Xbox live when i play games like Borderlands, Far Cry 3, Black ops 2 and, Forza Hroizon. I have tested everything from resetting my network connection to turning on/off my router and it still does not connect or give me my achievments. I look at my acheviments while signed on and it says I have no history or any points but I can still see that im on LIVE and can talk to my friends.


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Greetings Phazonblood!
Let's try a couple of solutions and see if helps with your issue.

Clear your Xbox system cache. This will remove temporary files from the system cache. Here's how! 

Restore your Xbox network settings to factory defaults. Restart your console and try play any of the given titles.

Still stuck? It is possible that your profile might have become corrupted. You may delete and download your profile as follows:

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

Now download your profile from LIVE server as follows:

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile.
  3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
  4. Enter your Microsoft account password.

Post back and let us know if you were helped by this.


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