Disconnecting from Xbox Live!

I turn my Xbox on and I log into live just fine. I start up my Halo 4 game and everything is fine. When I attempt to play an online game, it pairs me and finds me a match. I'm about to start and suddenly I am disconnected. It happens all the time. Same if I try to play Spartan Ops. Please help ,e, this was not the problem a couple of days ago.

Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hi ABarrios95,

Can you try to delete your profile (profile only), and then download it again and see if this fixes this issue for you?

Delete Profile Safely:

Go to Settings, and then select System.
Select Storage.
Select All Devices.
Select Gamer Profiles.
Select the gamertag that you want to delete.
Select Delete.
Select Delete Profile Only.

Download Profile:

Push the middle button on your XBOX 360 controller.
Select Download Profile.

If you don't see the option to download profile, please make sure you are signed out of your current profile by pushing the X button while having the guide menu open.

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