Disconnecting from Xbox Live when I start up a game

Whenever I try to start up a game, I disconnect from Xbox Live, but when I go back to the Dashboard, I reconnect. Is there an explanation why this is happening?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Is this only happening with one specific game or several different games?

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The first thing I would recommend is to try and clear the System Cache and see if that resolves the problem.  Click here for instructions on how to do so.

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