Disconnecting from XBOX Live upon game start-up

Hello, my connection had been working fine but starting about two days ago my connection was a bit choppy, and now I can't connect to XBOX Live at all when I try to play a game.  I can be on XBOX Live just fine when I'm at the dashboard, can browse the marketplace, etc.  But when I put any game in, or try to play something saved like the BF3 beta, I lose my connection to XBOX Live as the game is loading.  I did a speed test and I'm currently sitting at 18mbps.

 

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Last updated July 4, 2018 Views 6 Applies to:

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Hey there - can you create a new thread so that we can help you most effectively? Make sure you read the Start Here sticky (forums.xbox.com/.../155724.aspx) and post the information it requests. Thanks! :)

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ME 2 but to me it only happens when I pop in battlefield 3

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Sonny: I noticed above you said that wireless fails, wired works. Does this mean you have no issues with the wired connection at all; that your issues are specific to the wifi? If so, you could try resetting the wireless router, or even reset it to factory defaults. You might also want to try a different wifi router if that doesn't work, is there one you have laying around or one you could borrow? We look forward to hearing back from you on this. Thanks!

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mister gwyther how would i get a job as a moderator?

and i believe you should go to start,cmd,ip/release

ip/renew and you willl have a better connection because of the data

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Yeah it happens with everything, it started right about October 5th, then when the new patch came out it seemed to work for about a week, and now it's happening again, I can get on to the dashboard but I can't start up a game without getting disconnected.  Also if I join a party they can't hear me, and sometimes I can get connected at the dashboard but the marketplace and such will not show up.

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Hey Sonny! One thing I wanted to clarify was if you were experiencing this issue with multiple games. I know that the BF3 beta was having some connection issues all its own when it was out. Does your issue happen frequently and regularly?

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My ping is 10ms according to speedtest.net, download is at 12Mbps, upload at 1.8Mbps

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honeybadger, could you review the START HERE sticky and if it doesn't help, post a new thread? Thanks :)

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Getting the same issue.

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Sorry to hear that :( Can you try running speedtest.net and let us know the ping speed?

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