Disconnecting from xbox live and then not reading discs

Hey, i've ran into a big problem with my xbox360 slim. I've had it 2 years and only recently its started playing up. I try and play a game and I just get disconnected from xbox live without the game working. It doesn't come up saying the disc is unreadable it just disconnects me and then restarts my console. I have a video showing what happens if you would like to see it. Thanks for reading, I hope for a response soon. ~Dan

 

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Last updated July 4, 2018 Views 0 Applies to:

I would like to add that I've tried lens cleaners and nothing worked. :c

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Have you updated your proofs on your Microsoft account? Have you cleared your cache 3 times? Do you have a hard drive or a memory unit? If you continue to have problems I would call support. They can help.

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