Disconnecting From Live Every 5 Minutes

So I'm having an issue with disconnecting from Live every 5 or so minutes.  I can log back in just fine, then five or so minutes later it does it again.  Here's the thing, though: it only happens when I'm playing Fallout: New Vegas.  When I exit the game, it logs back in just fine on it's own and stays logged in.  I tried calling the customer support, but to be honest the agent I spoke with didn't seem to really know what he was doing.  Anyways, here's the requested info:

What Country/State/Province do you live in? - Colorado

Modem brand & model number: Ubee Cable Modem DVM3203B

Router brand & model number: Asus Wireless N Router RT-N11

Network Connection Type: Wireless/Wired - Wired

Things you have tried: Power cycling router/modem, connecting directly to modem, forwarding ports, cleared cache, reinstalled game

Is UPnP Enabled? Yes/no/Unknown - Yes

Is NAT Type Open? - Yes

Any Error Codes you encounter:  No Error Codes Given.  Only says "Disconnected from XBox Live" when it happens.

What type of internet do you have? Cable

Who is your ISP(Internet Service Provider)? - Comcast

After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? There is no "More info" option, but when I select Status, I get this:

 

W:0000-000B

X:0000-F001

Y:20A8-4840

Z:0000-0000

ID: FFFF-FFFF

 

Any help on this would be greatly appreciated!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey mate, it's certainly odd that you're being disconnected from LIVE only when playing New Vegas. However, as this game doesn't support online play, you may want to just stay disconnected while playing.

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