Disconnected my ethernet cable and the Xbox still says it's connected???

I have had nothing but connection issues with this unit since I got it. Recently I disconnected the ethernet cable and the box is telling me it's still plugged in...how do I fix this or re-set the unit to "new" specs. I already went in and set it back to factory defaults and nothing works..really dissappointed in this purchase so far.

 

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Last updated July 4, 2018 Views 6 Applies to:

back it back and get another one.

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Yes, if you've removed the cable, reset the network settings, and restarted the console, and it's still telling you a cable is connected, it sounds like the console will need a repair. You can check your warranty status and set one up here.

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