disconnected from xbox live

I am able to get online and connect to xbox live but  when I go to play the game, as I am entering the main menu for the game I get disconnected and cannot connect. Once I exit the game and am on the dashboard, I am able to connect again. Please advise!!! I have a net gear n600 wireless dual band router wndr3400 and I recently traded my old xbox to a new one a few months ago. It has worked previously but havent been able to play for a while now.


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Last updated July 4, 2018 Views 1 Applies to:

Is this with a specific game, or do multiple games and apps cause this to happen?

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