disconect every 5 min

hello i have a problem when i play online and just joined a game it disconect me from xbox live and when i reconect it disconect again its getting realy anoying and when om playing on the ps3 i have no troubles with that can it be problem that i play wirles on ps3 and wired on xbox??? pleass hellpp!!!

 

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Last updated July 4, 2018 Views 3 Applies to:

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Hi Zake.

First of all, wired should 'always' be better then wireless so I very much doubt that is the problem.

Can you go to speedtest.net and tell us your download and upload speed?

Also, if no one else in your household is using the internet (think of switching off your computer when trying to play Xbox, etc.) is it working fine?

Thanks.

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if i put my pc off then it doesnt disconect that much but still disconect and some of my family is using internet aswell can also be a problem??

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more details needed to give a better diagnosis but,

i would say your having a problem with a conflicting ip address with your pc and xbox most likely. you can either manually change your ip address or sell your xbox and buy a gaming pc! :O if you run a speedtest if you fall below a 4mbps down a 1mbps up they just tell you your internets not good enough anyways.

if you love gaming enough to where this is a problem try investing in a dlink dgl 4500 gaming router. they work great for multiple xboxes as well as multi pcs.

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Without the specifics about your account, I'm flying blind here .

I'd start by clearing the system cache (it's just updates plus other temporary files, nothing that's at all important to anyone) by:

1) Tap the silver Xbox Guide button on the controller, go right 2 clicks to Settings, pick System Settings.

2) Select Storage (or Memory).

3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

4) When asked to confirm storage device maintenance, choose Yes.

Some NAT problems are subtle and don't appear in the Test Xbox Live Connection test. Most likely there's a port blocked... ports can be blocked in your router, modem, or at your ISP. Since the Xbox 360 uses different ports than PCs & Macs use, you can't see the effect of a port blockage except on the Xbox. A sequential power cycle is the first step in clearing a port blockage:

1) turn off the Xbox then

2) unplug the power from the router (Some folks have a combination modem-router AKA 'gateway'. If so, skip step 3).

3) unplug the power from the modem.

4) Wait at least 30 secs then replug the modem (or gateway) power.

5) Wait 'til the light on the front of the modem (or gateway) which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router, then when that light says it's ready, skip step 6.

6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Turn on the Xbox.  For more background on Ports, see whatismyipaddress.com/port

 

If that fails, then visit http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/155724.aspx and respond with the answers to the diagnostic procedure there.

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it says my nat is open but im not disconecting every 5 min now i disconect evry 3 hours or something like that :D

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Hey there, ZaKe Flex. Can you please take a look at this sticky and post back your responses to the questions in bold at the bottom of the page: forums.xbox.com/.../155724.aspx ? This will provide us a little extra context behind your situation. With that information we should be able to offer you some more troubleshooting steps based on what you are experiencing. Thanks in advance!

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@ ZaKe Flex. Are you using Eircom by any chance?

E-A-G-L-E-S EAGLES!

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what is eircom??

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Hey there, ZaKe Flex. I just wanted to follow up and see if you had a chance to take a look at the sticky I posted. Your responses tot he questions in bold there would be very helpful to us. Thanks very much!

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i dont have any problems with my conection any more this is strange. can it be that my nat type is open now?

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