Disc wont read

When i try to put a game into my xbox it dosent read and just says "Open Tray", i cleaned the disk and that didnt help, there arent any scratches on the disc

 

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Last updated July 4, 2018 Views 0 Applies to:

I can get the disc to read but it take countless disk opens and closes to get it to work. I have had this problem in the past but it just randomly went away

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You may want to try a DVD drive cleaner. These can be picked up very cheap from many retailers. It is a disc with small brushes on the reflective side. What this will do is clean the laser. Be careful not to touch the bottom (reflective) side or set it on a surface. This will cause the brushes to bend.

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Hello there!

 

Please have a look at this Disc Drive solution page to see if that resolves your issue!

 

Hope this helps!

Keep us posted!

Link.

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