Disc unreadable?

Console keeps telling me the disc is unreadable mid game quite often, the problem is, my discs are perfect condition and my console is nigh on new ( Halo 4 edition slim)

If anyone could help me out id be really greatful. 

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

Hello CamoFoxDC,


This usually is a result of smudges on a disc or can possibly be a small scratch. Often when they have small scratches places like Used Local Game Shops/Video Stores will buffer your discs for a small fee (typically a dollar or two). You could also try installing the discs to the hard-drive and then playing them off there so they don't freeze, this is space consuming though.


Does it only tell you it for a certain game or every game?

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No its every game,and like i said, the discs are flawless and the consoles under a year, and even with the games ive installed i still get the error messages

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Hello again CamoFoxDC,


So I've looked and looked for a solution to the problem. it seems it is an error with the laser lens. Now you could Request a Repair but I know most people don't want to go out and pay that much money on a repair when their warranty runs out. If you have a warranty still I would Request a Repair otherwise I'd recommend going to somewhere like a GameStop and picking up a Xbox 360 Laser Lens Cleaner run it a few times and see if this works out for you. This does fix some of the issues people have had with Un-readable Discs.


Other than this, I don't think their is much of a solution, if the lens cleaner doesn't work it would probably need the to be adjusted.


Hope this helps you out!

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