Disc try wont open ( xbox slim)

The disc tray wont open when I press the button , it only opens if I go onto the dashboard and use the controller to eject it.. Anyone else have this problem? Will I have to send it off for repair


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

Return it to the shop you got it from, if it's less than a year since you got it.

When you press the activator button does it make the sound and not open or is it doing nothing at all? the fact the tray still opens and closes means its probably just the button....you can either return it to the shop under 12 months old and you have reciept, if not then you will need to have it repaired but try calling tech support and see if they can advise anything...good luck.

It doesnt make any sound or anything

sounds like the button is broken....you will either have to keep using the dashboard to open it up or send it off for a repair...good luck

Less than a year old, take it back to point of purchase and get a replacement