Disc tray wont open or close

I've had my xbox 360 6+ years. Disc tray wont open or close. And no audible motor when eject attempted. 

I've taken apart and dusted, rubber band replaced, and I'm desperate for another alternative to fix. It used to stick without a game in but I could get it to pop out. Now it will not open or close. Is it possible the motors burnt out?

Hey there TrimAchiever751.

If your Xbox 360 is stuck close, check out the steps to manually eject the disc tray. Unfortunately it sounds like your console would need to be repaired or replaced. If you've already self-repaired your console it would not be under warranty and we recommend purchasing a new console. 

Thanks for your understanding and if you have any other Xbox support questions, please let us know. 

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Last updated August 18, 2021 Views 64 Applies to: