disc drive wont read

i am part of the xbox one dasboard beta team and my xbox wont read new games


Question Info

Last updated July 4, 2018 Views 5 Applies to:

This should be posted in the Update Preview forums.


The team working on the updates are only checking posts there.

You should flesh out your post too with some more information - for instance, when you first noticed this happening, whether it happens with all games and whether you have attempted any remedies for this.

Before you post there, I would also suggest you power cycle your console as this has a tendency to fix these issues:


If the issue persists, the Update Preview forums are where you want to be posting.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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