disc drive wont read

i am part of the xbox one dasboard beta team and my xbox wont read new games

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

This should be posted in the Update Preview forums.

forums.xbox.com/.../default.aspx

The team working on the updates are only checking posts there.

You should flesh out your post too with some more information - for instance, when you first noticed this happening, whether it happens with all games and whether you have attempted any remedies for this.

Before you post there, I would also suggest you power cycle your console as this has a tendency to fix these issues:

support.xbox.com/.../power-cycle-console

If the issue persists, the Update Preview forums are where you want to be posting.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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