Disc Drive problem

Hi Everyone

I seem to be having problems with my Xbox one reading discs. I thought at first it maybe a dodgy disc (Forza 5) as i had to keep putting it in machine until it was recognised. However yesterday i bought a brand new blue ray film and had exactly the same problem, it was about 20 minutes until i could get it to work . I have contacted support, does anyone know how long it normally takes to hear back from them  Also my xbox one came with a download code for Fifa 14, what happens with this if i get another machine, can i download it agin if so is there anything i need to do

many thankd

Kev Barnes


Question Info

Last updated July 4, 2018 Views 0 Applies to:

your downloads are attached to your account and can be redownloaded, as far as your drive i know the blue ray player has had issues, have you tried uninstalling that app and trying the game?

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