Disc Drive error

Hi, my drive is having troubles reading game discs, mainly new games, like GTA V and FIFA 14. Some old games sometimes freeze too, and the message of "Cant read disc" appears. I requested the substitution of my device through the brazilian support, but my credit card didnt approved the payment. I contacted my credit card company, and they told me that they cant approve an international transaction that are not in dollars (the site automatically converts to brazilian money). I want to know if there are alternatives for me to request the support for my device.

Thanks, Afonso


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Which country are you in?  That would be a good start so we can get you to your local support service.

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