Disappeared gamerpoints?

I had over 1400 gamer pints on my account and have only recently been able to go online to have them say that I only had 20 and has been changed to a cash amount of 34p. Plese help

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

As this is a billing issue you will need to contact phone support for more assistance.

support.xbox.com/contact-us

In the meantime you can also check https://commerce.microsoft.com to see if the amount has been used for other items.

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