Different gamertag appears when using WLID

I tried to sign in to my account with my WLID but when I did I ended up with this gamertag that I'm currently using. I'm positive this is the original WLID, if not then I'm not really sure on where I can recover my email for the original gamertag (I already know the information needed to get it back). I haven't used it in a few months so it's very unlikely that I did anything to get it suspended or banned. 


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Either it's the wrong WLID or someone changed the WLID associated with the GamerTag.

Call up phone support. If you are positive that it's the WLID and you have all the information you're gonna wanna make sure they open up a Unauthorized Access. But you'll lose access for a days, weeks, or possibly even months. Depends how severe the issue is.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.