Didn't receive my XBOX LIVE REWARDS points

Hi, signed up for xbox live through an email I received and it said that I would receive 800 points for doing so, but I haven't received any yet. 

I chatted with a microsoft rep., and she pointed me towards the forums and gave me the transaction ID # 1170778333 

Here's an excerpt from the email:


"We’ve decided it’s time to show you how we really feel about your loyalty to Xbox LIVE®.

Sign up for Xbox LIVE Rewards now, and we’ll give you 800 free Microsoft® Points.*

The real value, however, is what comes after that.
Xbox LIVE Rewards is your place to get skill-based contests, sweepstakes, exclusive promotions, and chances to earn bonus points for the stuff you already do."

She said the forums are moderated daily and someone will respond to my inquiry within 24hours. 

Thank you. 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

[quote user="Tipu Razaq"]She said the forums are moderated daily and someone will respond to my inquiry within 24hours. [/quote]

She likely meant here.

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The other thing you can do if you have a twitter account is contact @xboxsupport about your issue and they will be able to assist you.

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