Didn't receive 1 month of Gold trial with new account

Hi,

I recently bought an Xbox and thought that I might as well set up a new account via xbox.com before my console arrived.

My friend bought one a little after and said that he got 1 month free gold when he set up an account on his console.

Is the only way to get my 1 month of gold to create a new account and lose my achievements, saves, friend list and not being able to use the e-mail and gamertag I want, or is there a way to get it using my current account?

The account set up mentioned a free gift which would be e-mailed within 2 weeks, a quick Google told me this was an avatar toy or is it the Gold trial?

Thanks for your help.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

To get the free one month gold you must create the account on the console.

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Yes, so there is no way I can get it using my current account?

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I created my account on Xbox.com before i had a Xbox also, there is no way around that to get free XBL (i even tried calling Support they said they could not do it) Free month has to be on console (no pc or phone) ,sorry.

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The only way you can get Gold on your account right now is by purchasing a Live subscription. If you want to take advantage of the FREE gold for 30 days you will need to create a new account on the console.

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Ok, thanks. I'm guess I can't delete my Gamertag so I can make another using the same details on the console then?

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[quote user="Gemmellness"]

Ok, thanks. I'm guess I can't delete my Gamertag so I can make another using the same details on the console then?

[/quote]
No you can't delete a gamertag.

But you can change the Windows LIVE ID and password with this gamertag, which will free it up, so that you can use it on the new one.

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