Device under warranty, but not eligible for extended service plan?

Just bought a 4gig Xbox 360 for Christmas and already needed to send it in for repair (disc read error). Went to check on buying an extended service plan, but the page says my device is not eligible for an extended plan and thus will not let me buy the plan. According to the same page, this xbox is still under warranty, and everything on the website says that if the device is under warranty you should still be able to buy the extended plan. What gives, why can't I extend the warranty? Is it only good for one repair or something?


Question Info

Last updated July 4, 2018 Views 2 Applies to: