Deranked in Gears Of War 3

Ummmm I got deranked in Gears Of War 3 a couple days ago and I chatted with someone and they said I would be contacted and I would be back to my former rank (68) and I still havent heard from them and I am not my rank yet. Help Please???

 

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Last updated July 4, 2018 Views 2 Applies to:

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Hey there Jam! Who said you were going to be contacted? Did you talk to someone from the Gears dev team?

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I dont think they were from the gears dev team but I talked to some one yesterday and they said 11 days since I play this game alot I dont know if I should cancel it cause I probably will be my formal rank again....

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Hey SnIpEr, where did you talk to this individual? Was this over Xbox LIVE, or was this over phone support? Please provide us any and all detail that you can. :-)

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It was on chat support

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Alright, thanks - on our chat support? Do you have a reference number from the chat?

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yes it is [mod removed]

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Alright, thanks! I was able to look up your account with that number, and it does appear that your case is being actively worked on. You should be contacted again within a week.

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thank you

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ummm its been almost a month since my account got deranked and i dont see why it cant be just put back to its former rank i dont care about the stats or anything it was rank 68

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The Xbox Live Offical Support team should be able to help you on that one just give them the name of the person you were chatting with.

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