Depositing Xbox Live Rewards Credits

I have 5,250 Xbox Live Rewards credits that have been pending since 8/7/13 (the last time they were deposited). How can I get these 5,250 credits deposited? They don't automatically diposit during the schedule deposit dates. What should I do?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

I just wanted to point out that once you accumulate 5,000 + points, it is automatically converted into your local currency. I would double check if that was converted by checking your account balance.  


As for why it is still pending, I would contact Customer Support for that so they can actually look into your account and see what is going on. Unfortunately, there is no advice other than that to provide about why your credits are still pending.


Rewards credits are automatically transferred into your local currency after 5,000 + on the 15th and 30th day of each month and will remain pending if less than 5,000. Since you have more than 5,000 and it has been pending for a while, I strongly recommend contacting customer support.

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