deleting my accounts

hi

so a while ago i accidentally forgot my password so i went on to xbox.com to change it. Long story short i accidentally made a entire new account on the same email. From the on i somehow managed to play online with my first account using the joint info of my 2 accounts. The came the security proofs and all of a sudden my password i always used stopped working. So when i went to sign in and change it, it keeps on singing me in to my accidental account. and if i change that password it does nothing to help my first account. Then I decided this was too much of a hassle so i was just going to shut down my entire microsoft account and create a new one, but when i press delete it tells me to delete my billing info first, even though there is none on my second account. Please help me delete both my gamertags so i can just start over. 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

once a game tag is created it cannot be deleted from the servers only your console.

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