I have just had a tech guy talk me through getting onto the xbox live system.
I was told to delete profile only, which I did. I have now downloaded the account again and it is allowing me to go onto xbox live, which is good
However it has deleted all my gamerpoints, which is bad.
If anyone knows how I can get them back that would be great.
I have had my xbox since 2008 and today was the first time I decided to get xbox live so a lot of games have been played and now lost.