Delete credit card

Hello,

I want delete my credit card but i can't because i have purchase a month of gold, so if you can delete my credit card do it please.

Thanks

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

We folks on this forum can't.

Instead, have you checked all the info, payment acct + other is current, at http://commerce.microsoft.com ?
 
If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...
 
but a faster way to speak to an Agent is to go to http://xbox.com - sign in there if you can - then go to http://support.xbox.com/contact-us?xr=footnav#0:2:5
 
Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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Cards can not be removed from your account until the gold subscription tied into it has finished. You will need to wait until then to remove it. In the meantime you are free to add new payments at the links provided and choose them as your primary method of payment in the future.

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