Dead island freeze while loading

Dead island screen freezed on loading screen chapter 13 blood trails How do I fix this, if I have tried all the fixes on this web site and have tried changing my hardrive. All other games I have work fine.

 

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Last updated July 4, 2018 Views 37 Applies to:

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I'm getting the same thing but on Chapter 14 "The Purest Evil" and it freezes on loading 'Tomb of Natives'!  I really don't want to start again!

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I don't know what fixes you have tried but have you given installing the game to your HDD a go?, worth a shot maybe.
Also I presume you tried clearing your cache?.

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The Makers of Dead Island have confirmed there is a freezing issue, You just need to clear your cache and install the game on your hard drive.

There is talks of a replacement program about the game. By the Makers.

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@Major Iris, any links please?

I'd like to read more into this but can't seem to find anything other than disgruntled customers! ^_^

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Chaper 12 : Scientific Method    Jungle

Level 31 and now I cant load my main save. Playing the other saves is fine though. Cleare cache and reinstalled DI still no hope

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@NasriL11

I've contacted Deep Silver and I shall share with you what they told me:#

"Dear Customer,

thank you for your inquiry.

We are very sorry to hear that your save game file won't load anymore. We are

analysing the problem right now and we will fix it as soon as possible, the

resolution of this problem has top priority.

A lot of players at the moment are (ab)using a glitch in the game to duplicate

items. By doing so you have a good chance to ruin your save game because you

might exceed an 'invisible' limit for some craft items. We are not 100% sure

about this but too many craft parts of some sort in the inventory could

trigger the bug.

What you can do in the future:

It is possible to backup your save game to a USB stick. If you copy your save

game after every gaming session, you are on the safe side in the future and

you can never lose all your progress by doing so.

What you can do now:

You can still start a new game with the same character. Since the game

remembers that you have already been to the current chapter with this

character, you can just load this chapter with your new save game. You should

also be able to start with enough EXP to master the chapter. All your weapons

and all your money will be gone though.

If you do start a new game please don't duplicate items and be reasonable with

the number of craft parts you store in your inventory to avoid being hit by

the bug again in the meantime.

There is a slight chance that the second patch might unfreeze your doomed save

game file, depending on the reason why it can't be loaded. Unfortunately no

other solution than starting a new game has yet been found so far to this

nasty problem.

We sincerely apologize for the inconveniences caused.

Note: If you reply to this Email please do not edit the subject line. Thank

you!

Best regards

Your Support Team"

The bottom line?

Using the duplication glitch too many times makes you hit an invisible wall that the developers did not anticipate players to encounter. Too many modified weapons or modification ingredients cause the game to crash while loading.

You can however just start a new game with the same character from any chapter you have already played. However, you wont have the same items as your original save or the same level. You will however have enough EXP to get through the chapter(s) ahead of you.

Hope this is of help (:

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That worked, but I'm so de-motivated to complete the game now. I was at Level 47 on Chapter 13, and now when I start up with my character, like they suggested, she's at level 28. great... better than nothing, i suppose, but I was so close to getting level 50 compared to what I have to go through now.

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Me too dude.

I was half way through lvl 46 and now BF3 beta is out I literally have no reason to play.

They've also delayed the Bloodbath Arena until they've fixed the core game which will take god knows how long >_>''

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I emailed Deep silver regarding the issue, this is what I received:

Dear Customer,

thank you for your inquiry.

We are very sorry to hear that your save game file can't be loaded anymore.

We are analyzing the problem right now and we will fix it as soon as possible,

the resolution of this problem has top priority.

You can still start a new game with the same character. Since the game

remembers that you have already been to the current chapter with this

character, you can just load this chapter with your new save game. You should

also be able to start with enough EXP to master the chapter. All your weapons

and all your money will be gone though.

There is a good chance that the second patch will unfreeze your doomed save

game file.

Unfortunately no other solution than starting a new game has yet been found so

far to this nasty problem.

We sincerely apologize for the inconveniences caused.

Note: If you reply to this Email please do not edit the subject line. Thank

you!

Best regards

Your Support Team

Deep Silver Inc.

Technical Support

900 Larkspur Landing Circle

Larkspur CA 94939 / USA

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Thank you for reiterating my post :P

It's good to see it's still top of their to do list!

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