I’m a victim of E69. All my DLC and gamesaves are gone. I want to know if I can extract them (by I, I mean Microsoft)? I have spent a lot of money on the DLC and time on the gamesaves. Not only this I have had ‘3’ rings of death, had a fault with my first avatar and spent a huge amount on games, DLC, hardware and subscription fees. This is an indication of my dedication to your system. I ‘will’ move if you ignore me or try to get my data back. Plus I’m in the middle of a 12 month subscription so I think a bit of composition is in order.