Dead Ethernet Port?

I just picked up an extra console used & attempted to connect it via ethernet cable.  It showed that no cable was connected & even though I was sure cable was working I tried 2 more cables anyways with same outcome.   This is the first I've ever seen where port would not work.  Is this a common issue I just have not seen for some reason, is it easy to fix, & is the only way around it only a wireless adapter?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

If the port is broken you have 2 options so far as I can see.

Send it into MS for a repair, which may have a charge depending on the warranty status.

Return it to the pop with receipt for either a replacement unit or a refund.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.