Dead Ethernet Port?

I just picked up an extra console used & attempted to connect it via ethernet cable.  It showed that no cable was connected & even though I was sure cable was working I tried 2 more cables anyways with same outcome.   This is the first I've ever seen where port would not work.  Is this a common issue I just have not seen for some reason, is it easy to fix, & is the only way around it only a wireless adapter?


Question Info

Last updated July 4, 2018 Views 3 Applies to:

If the port is broken you have 2 options so far as I can see.

Send it into MS for a repair, which may have a charge depending on the warranty status.

Return it to the pop with receipt for either a replacement unit or a refund.

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